Question 1

Where are you based?

Accepted Answer

Callidora is based in Thessaloniki , Greece

Question 2

Can I cancel my order?

Accepted Answer

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.

Question 3

What are the terms and conditions?

Accepted Answer

You can see the terms and conditions using the specific link we have at the end of every page.

Question 4

How can I change delivery address?

Accepted Answer

Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

Question 5

What information should I input when ordering?

Accepted Answer

Our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number

Question 6

What payment methods can I use?

Accepted Answer

You can pay via Paypal, Credit Card or with cash on delivery.

Question 7

Can I track my order?

Accepted Answer

We will send you the tracking code of the shipment when the parcel has been sent.

Question 8

Shipping time?

Accepted Answer

Shipping time will be confirmed on the order confirmation document

FREQUENTLY ASKED QUESTIONS